Last updated: August 8, 2026

This Refund and Returns Policy applies to purchases made through Intraweave, a service operated by Allineate Corp (“Intraweave,” “we,” “us,” or “our”). Because we primarily provide technology services, the terms below explain how refunds are handled for both services and any products offered through our Site.

Services

Fees for professional services are based on the work performed and the resources committed to your project. Services that have already been delivered or scheduled are generally non-refundable. If you believe there is an issue with services provided, please contact us so we can work toward a resolution.

Recurring and Subscription Services

Recurring services, such as managed support or monitoring, may be canceled in accordance with your service agreement. Cancellation stops future billing; fees already paid for the current billing period are generally non-refundable unless otherwise stated in your agreement.

Products and Digital Goods

Where physical or digital products are offered, eligibility for a refund depends on the nature of the item. Digital products and licenses that have been delivered or activated are generally non-refundable. Physical products may be returned within 30 days of delivery in their original condition, subject to any restocking terms noted at the time of purchase.

How to Request a Refund

To request a refund or discuss a return, contact us at info@intraweave.io with your order or invoice details and a description of the issue. We aim to review all requests promptly.

Processing

Approved refunds are issued to the original method of payment. The time it takes for a refund to appear may vary depending on your payment provider.

Contact

For questions about this policy, contact us at info@intraweave.io. Formal legal notices may be sent to legal@intraweave.io.